Terms & Conditions:
Acceptance
The Client doesn't need to sign anything for these rules to apply. By ordering artwork from Fine Art Kate (Kate Alderson), the Client agrees to and accepts these terms completely.
Please make sure to read and agree and accept these terms before commissioning or using my services.
Description of Product (Drawing):
A pencil commission will be drawn on paper, then sprayed with fixative to prevent smudging and damage. We'll choose a photo together, but the artist may decline if a good quality one isn't available.
Description of Product (Painting):
The art will be made on a high-quality canvas and protected with varnish to keep it safe from dirt, dust, and sunlight. It will be based on a photo you pick, like a wedding picture, or a description we both agree on. We'll work together to choose the right image, but the artist might say no if we can't find a good photo.
Photograph Rights:
To use photos not owned by the client, permission from the photo owner is needed. This includes professional photos.
Artwork Progress:
When I start working on your art, I'll send you updates for feedback. I reserve the right to share progress photos on social media unless you want it private, like for a surprise gift. If it's a gift, I won't post any images until it's given.
Payment:
To secure artwork, pay a 50% deposit upfront. Once paid, price stays fixed. Deposit is necessary to reserve any art piece and must be done through the website or a given link. Pay the remaining 50% within 30 days after completion. Failure to pay in time for original art leads to its resale and loss of deposit. Unsatisfied with a custom piece? No final payment needed, but no artwork either. Generic art like animal paintings without personalisation may be sold publicly.
Target Dates:
Before beginning any artwork, we will set a deadline for when it will be finished. Once the artwork is sent out, the client will be informed. The time it takes to reach the client is then up to the delivery service, not the artist.
Delivery of the Product:
The item will be sent from the UK with tracking. You will get a tracking number. It will be packed securely. Additional charges for international shipping will be applied to the final payment.
Returns:
Returns will not be accepted unless the product is damaged before you receive it and before it's picked up by the delivery company. Please contact us within 24 hours of receiving the damaged product. You will be responsible for the return shipping costs.
Copyright:
The artist owns the artwork and can use its image for portfolios, their website, and social media. They need the client's permission to publish portraits of people. The client cannot sell copies of the artwork without the artist's approval.
Data Protection:
The artist needs the client's name, email, and address for invoicing and delivery. Names are kept for order tracking. After delivery, emails, addresses, and photos will be deleted.